Wednesday, July 25, 2018

Nextorch Customer Service Warranty Experience...

And in today's mail, there arrived a warranty replacement Nextorch Eco Star LED headlamp/flashlight (Energizer batteries were included).

So, as my four year old Eco Star failed last month, a little back and forth with Nextorch customer service resulted in a satisfactory resolution, with a replacement light sent and received.

I didn't have to send the failed light back, because postage would have cost more than a new light would have, but had it been a more expensive model of light, they might have required it be sent back to China, I dunno...

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