I bought this
Fiskars Folding Saw several years ago, already had a couple of other brands, but found this one on sale/clearance at Target(I think) at the time, so bought it as a back-up. I'd never used it myself, kept it stored in a bug-out-bag, but let a friend that was doing some yard work for us borrow it to prune some branches, and the plastic around the pivot point suffered a catastrophic fail and broke apart during use. I couldn't find the lock button.
I don't know if it's even worth my time to see if Fiskars Lifetime Warranty will cover/repair/replace this defective item, but I submitted a claim anyway to see how their
customer service responds.
*And a positive response on the warranty, as Fiskars sent me a replacement saw, although I've not used it, kept still in the packaging. The failure of the first one leaves me thinking I'll need a back-up saw if I use the Fiskars...
No comments:
Post a Comment